Work experience

Data, Analytics and Technology Analyst

● Drives conversion rates by providing actionable insights for the marketing team through Power BI reports 

● Saves the organization approximately 10% of the yearly tech budget by evaluating device performance, by troubleshooting minor issues and by suggesting cost effective alternatives for tech replacements. 

● Serves as the in-office IT technician and supports remote IT operations by upgrading tech setups and by administering organizational user accounts, managing onboarding & offboarding, and supervising rolebased access. 

● Maintains cybersecurity standards and upholds compliance through regular audits and org-wide outreach 

Sungrow USA

Data Analyst

● Rectified over $7M of service ops expenses through a personally developed data cleaning program. Oversaw and maintained the integrity of data collection and invoicing processes by implementing automations in Airtable. 

● Maintained project and cost databases for more than 300 project sites. This data was used by stakeholders across service operations, finance, and project management. 

● Produced monthly, quarterly, and ad-hoc reports (with the use of Power BI) that covered actionable items, expense breakdowns, and performance highlights 

Sandstone

Business Analyst

● Consolidated public company data to evaluate potential partnerships based on a personalized rating system dependent on KPIs 

● Analyzed statistical information gathered with HubSpot to establish standard outreach practices and applied adjustments based on findings 

Iris - Citibank

Data Analyst Consultant

● Developed Java programs that streamlined projects by reducing data quality concerns in large unstandardized JSON files. These programs reduced hours of manual work by automating common processes and by compensating for SQL’s incompatibility with unstructured data. 

● Performed data mapping between chatbot dictionaries to help train Citibank’s B2C chatbot